Return to Work Operations Specialist

3 weeks ago

Brisbane, Queensland, Australia Affinity Education Group Full time

About Us

Affinity Education Group is a leading early education and childcare provider operating over 220 centres across Australia, with a staff of more than 5,500 employees. Our mission is to instill a lifelong love of learning in every child who attends our centres during their first five years.

We are committed to providing a safe environment for our families, staff, and communities through our professionalism and respect for one another. We live by our Affinity Values – Creating Shining Stars, Delivering Outstanding Professionalism, Being Completely Connected, Going Above and Beyond, Living the Team Spirit, and Having Serious Fun.

The Role:

  • Ensuring effective case management of all Workers Compensation Claims
  • Undertaking early intervention to ensure the case management plan effectively meets the needs of the relevant parties, while monitoring costs
  • Managing effective WC rehabilitation and case management, with emphasis on early intervention and return to work
  • Ensuring effective accident/incident investigations and risk assessments are conducted in a timely, impartial and outcome-focused manner
  • Assisting in workers compensation weekly payments, Insurer Wage reimbursements, and monthly reconciliation
  • Assisting in determining cover according to relevant legislation and case law by obtaining appropriate information from the staff member, healthcare provider(s), and supervisor
  • Providing leadership of the WC function, ensuring management of insurances and costs, and the provision of effective case management
  • Taking responsibility for the effective WC and rehabilitation management nationally. Providing first point contact in relation to premium information requests
  • Providing support and advice to AEG with respect to all Workers Compensation matters, how to use the Affinity Safety Alert System, and the Return-to-Work Process
  • Working collaboratively with Managers on all aspects of activities relating to Return to Work, rehabilitation initiatives, reasonable adjustments, injury prevention, and safe return to work after a workplace injury has occurred and assist in non-work-related medical conditions

About You:

  • Workplace Rehabilitation & Return to Work Coordinator Accreditation
  • Minimum 3 years' experience in similar Return to Work role
  • Proven ability to effectively lead the management of workers compensation claims management
  • Ability to work within a team and autonomously where needed to achieve required outcomes within specified deadlines/time frames
  • Comprehensive knowledge of worker's compensation legislations, processes, and management of common law claims
  • Highly developed interpersonal, verbal, and written communication skills with the ability to lead, persuade, negotiate, consult with, and provide advice on workers compensation claims management and rehabilitation issues
  • Excellent written and interpersonal communication skills
  • Ability to prioritise and manage competing workloads and priorities
  • A positive and friendly demeanour with a strong customer service focus
  • High attention to detail
  • Adaptability and flexibility to changing work environments and requirements

Benefits:

  • $120,000 - $140,000 per annum
  • An amazing Brisbane CBD office
  • Flexible working arrangement
  • 50% discount on childcare gap fees
  • Fitness and Lifestyle Group memberships
  • A professional culture and supportive work environment
  • Career advancement opportunities

  • Occupational Rehabilitation Specialist

    4 weeks ago

    Brisbane, Queensland, Australia MediRecruit Full time

    Rehabilitation Consultant Role OverviewWe are seeking an experienced Rehabilitation Consultant to join our dynamic team in Brisbane. This role is perfect for a skilled professional who can develop and implement effective workplace-based rehabilitation programs.As a Rehabilitation Consultant, you will be responsible for managing a caseload of injured clients,...

  • Workplace Rehabilitation Specialist

    1 month ago

    Brisbane, Queensland, Australia Australia Post Full time

    About the OpportunityWe are seeking a skilled Workplace Rehabilitation Provider to join our team in delivering exceptional return-to-work initiatives. As a key member of our team, you will play a crucial role in assessing the rehabilitation needs of injured employees and facilitating their earliest possible return to work.Key ResponsibilitiesConduct thorough...

  • Occupational Therapist

    1 month ago

    Brisbane, Queensland, Australia MediRecruit Full time

    We are seeking a new grad or early career Occupational Therapist for a flexible role as a Rehabilitation Consultant in Brisbane.This position involves assessing, planning, and participating in workplace rehabilitative programs to help clients achieve positive return to work outcomes. You will see a range of clients, predominantly NSW Worker's Compensation...

  • Employment Manager with Return to Work Focus

    4 weeks ago

    Brisbane, Queensland, Australia Affinity Education Group Full time

    About the RoleA challenging and rewarding position has become available for an Employment Manager with a strong focus on return to work initiatives.

  • Return to Work Director

    1 month ago

    Brisbane, Queensland, Australia Affinity Education Group Full time

    Are you a skilled professional seeking a challenging role in compensation claims management?Affinity Education Group is a leading early education and childcare provider, currently operating more than 220 centres across Australia. We offer an attractive salary package, including "$120,000 - $150,000" per annum, depending on experience.Job DescriptionManage...

  • IT Operations Specialist

    1 month ago

    Brisbane, Queensland, Australia IT Operations and Services. Full time

    The Star Entertainment Group, a leading provider of entertainment and gaming experiences in Australia, seeks an experienced IT Operations Specialist to join its IT Operations and Services team.Job SummaryWe are looking for a skilled technical professional to support the flawless execution of specialized IT Field Service Engineer tasks across our properties...

  • Bulky Goods Return Coordinator

    3 weeks ago

    Brisbane, Queensland, Australia Jb Hi-Fi Limited Full time

    About Jb Hi-Fi LimitedWe are one of Australasia's largest and most trusted retailer groups with hundreds of stores trading under the JB Hi-Fi and The Good Guys banners, supported by a network of Home Delivery Centers (HDCs). Our HDCs and Supply Chain teams contribute to our retail business success through supply chain excellence that delivers to customers...

  • Tax Specialist

    4 weeks ago

    Brisbane, Queensland, Australia people2people Full time

    We are seeking a qualified Tax Specialist to join our dynamic team within the Tax Advisory division. This role offers flexibility, with the option to work 100% remotely after initial training.About the RoleThe successful candidate will have a strong tax technical knowledge and accounting skills, as well as proficiency in MYOB, Xero, and other common client...

  • Operational Excellence Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Allens Operations Pty Ltd Full time

    At Allens Operations Pty Ltd, we are seeking an exceptional Operational Excellence Specialist to lead our Central Support team. This is a full-time opportunity with hybrid working arrangements (60% in the office), offering flexibility and work-life balance.About the RoleThe Central Support Team Leader will be responsible for promoting a high-performance...

  • Warehouse Operations Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Provet Pty Ltd Full time

    About the RoleCovetrus is a leading global animal health technology and services company dedicated to advancing veterinary medicine. As a Warehouse Operations Specialist, you will play a key role in ensuring timely and cost-effective product delivery to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our Bohle...

  • Warehouse Operations Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Smith & Co Recruitment Full time

    Seeking an experienced Warehouse Operations Specialist to join our client's team at their Brisbane distribution centre. As a key member of the team, you will be responsible for coordinating warehouse operations, managing inventory, and ensuring timely order fulfillment.Our client is an Australian company with a diverse product range serving various...

  • Aircraft Operations Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Virgin Australia Full time

    Aircraft Operations SpecialistVirgin Australia is an airline that sets itself apart with its unique approach to customer experience and safety. As a Maintenance Watch Engineer, you will play a crucial role in ensuring the smooth operation of our aircraft.About the RoleWe are seeking an experienced Aircraft Operations Specialist to join our team in Brisbane....

  • Warehouse Operations Specialist

    3 weeks ago

    Brisbane, Queensland, Australia TVH Full time

    TVH: A Global Leader in Aftermarket DistributionAs a market leader in the aftermarket distribution of parts and accessories for materials handling, agricultural, small earth moving, and aerial work platform equipment globally and in Australia, TVH offers an exciting opportunity at our Richlands Distribution Centre.We are seeking an experienced Warehouse...

  • Cloud Operations Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Empire Group Full time

    We are seeking a seasoned Cloud Operations Specialist to optimize and mature our cloud services and infrastructure operations.About the RoleCollaborate with development teams to design and implement cloud infrastructure and platform solutions.Enhance systems operations through automation and cost optimization.Oversee the selection and implementation of...

  • Returns Team Member

    4 weeks ago

    Brisbane, Queensland, Australia Jb Hi-Fi Limited Full time

    About JB Hi-Fi GroupJB Hi-Fi Limited is one of Australasia's largest and most trusted retailer groups, with hundreds of stores trading under the JB Hi-Fi and The Good Guys banners. Our Home Delivery Centers (HDCs) and Supply Chain teams play a crucial role in our retail business success through imagining and enabling supply chain possibilities that deliver...

  • Senior Operations Development Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Thermo Fisher Scientific Full time

    Unlock Your Career Potential at Thermo Fisher ScientificWe are seeking an experienced Operations Training Specialist to join our team in Brisbane, Australia. This is a fantastic opportunity for someone with a strong background in biologics manufacturing and training to take their career to the next level.About the Role:This role will play a critical part in...

  • Administrative Operations Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Dean & Ling Executive Full time

    Kraftur, a leading concreting contractor in Australia, is renowned for its innovative approach and industry expertise.Specialising in complex projects like aviation pavements, industrial warehouses, and civil constructions, Kraftur leverages state-of-the-art technology and superior workmanship. The company's commitment to quality, efficiency, and risk...

  • E-commerce Operations Specialist

    1 month ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    About the Role:We are seeking a highly skilled E-commerce Operations Specialist to join our team at Woolworths Group. In this exciting role, you will be responsible for providing exceptional customer service by selecting and delivering fresh products to our online customers.This is a perfect opportunity for individuals who enjoy staying active while working...

  • Mechanical Engineer

    1 month ago

    Brisbane, Queensland, Australia Golding Contractors Full time

    Golding Contractors is a reputable mining, urban and civil infrastructure project management services business with projects and operations across Queensland, New South Wales and South Australia.We are seeking a highly motivated Mechanical Engineer - Plant Operations Specialist to join our team in Brisbane. This role will provide an exciting opportunity for...

  • Superannuation Operations Specialist

    1 month ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About Australian Retirement Trust">We're a leading provider of retirement savings solutions, with over 2.3 million members trusting us to manage their superannuation funds.">Job Summary">We're seeking an experienced Superannuation Operations Specialist to join our Member Operations team. As a key member of our team, you'll be responsible for maintaining the...