
Business Development Manager
6 days ago
About This Role
We are seeking a talented Customer Success Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving revenue growth.
In this role, you will work closely with our customers to understand their needs and develop tailored solutions to meet their business objectives. You will also contribute to implementing strategic plans to support the retention and growth of customer portfolios.
You will take ownership of managing relevant customer relationships to drive satisfaction and achieve sales objectives. Your excellent communication skills will enable you to effectively collaborate with internal stakeholders to identify and qualify leads.
Key Responsibilities:
- Develop and maintain strong relationships with customers to drive satisfaction and growth
- Contribute to implementing strategic plans to support customer retention and growth
- Take ownership of managing customer contracts and identifying new sales opportunities
- Collaborate with internal stakeholders to identify and qualify leads
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Strategic thinking with ability to adapt to change
- Able to make impact on customer success and team engagement
- Demonstrated commitment to relationship building and partnership development
Benefits:
- Performance-related pay
- Access to training programs to enhance skills and knowledge
- Global presence with opportunities to work across multiple countries
- Purchased annual leave scheme
- Additional Telstra day off
Location: Onsite full-time role based at 70 Collins Street, Hobart.
To Be Successful:
This role requires an individual who is passionate about delivering exceptional customer experiences and driving business growth. If you have a proven track record in customer success and possess excellent communication skills, we encourage you to apply.
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