
Cutting-Edge Technology Solutions Expert
4 days ago
Our mission is to empower clients through cutting-edge technology solutions.
As a Junior Technical Specialist, you will play a vital role in delivering exceptional client experiences. Based at our Fortitude Valley office, you will provide top-notch support for customers of our data management solution, Micromine Geobank. Your work will be instrumental in building strong relationships with clients and ensuring their complete satisfaction.
Reporting directly to the Principal Consultant (Micromine Geobank), your key responsibilities will include:
- Scoping, configuring, and deploying Micromine Geobank for clients.
- Conducting training with clients and in-house staff (in-person and online).
- Ensuring enhancement requests, bugs, and development issues are raised and resolved.
- BETA testing new versions and products to check improved functionality.
- Supporting the Sales team during technical demonstrations, trade shows, and other events.
About You
You will either be a graduate or a working professional with some postgraduate experience who is drawn to technology and problem-solving. You will also enjoy interpreting and managing large datasets.
Requirements
Key skills, experience, and qualifications:
- A tertiary qualification in either IT, data science, engineering, or the earth sciences.
- Experience with using SQL.
Benefits
We offer:
- A generous salary with opportunities for progression.
- Discounted private health insurance.
- Free gym membership.
- Flexible working arrangements to balance work and home life.
- Opportunities for professional development.
- A team-first culture and the chance to work within the mining technology sector.
- A new modern office within Perth's CBD.
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