
Transition Specialist
7 days ago
We are seeking a skilled transitions professional to join our team in Parramatta and Adelaide.
About the Role:The successful candidate will be responsible for ensuring services are delivered in accordance with contractual requirements. This includes arranging and completing on-site visits to customers' residences to determine the scope of the removal service.
Key responsibilities include developing strong relationships with providers, establishing mechanisms of review and promoting innovative solutions to ensure successful delivery of contract requirements.
Other key duties include reporting provider WHS incidents and safety conversations with relevant managers, ensuring statutory regulations relating to compliance and safety are adhered to by providers, and understanding the culture of key clients and ensuring swift response and resolution of any service delivery issues.
Requirements:- Excellent experience in customer-facing roles
- Relocations industry experience is an advantage
- Intermediate computer skills (Microsoft Office)
- Excellent customer service skills (written and verbal)
- Current C-class driver's license
We offer a positive and collaborative work environment, opportunities for professional growth and development, company vehicle with fuel card provided, market-competitive salary, flexible work arrangements, local discounts on services, and other special benefits for employees.
We welcome applicants from diverse backgrounds and strive to create an inclusive workplace.
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