Customer Success Professional
6 days ago
We are seeking a seasoned professional to lead the end-to-end customer journey for assigned portfolios, ensuring long-term client success through tailored solutions and proactive relationship management.
This pivotal role involves championing onboarding, product adoption, and engagement while understanding individual business needs.
The ideal candidate will have experience with CRM or customer engagement tools, excellent ability to build trust and influence across organisational levels, and strong analytical capability.
Responsibilities:- Client Relationship Management: Proactively manage client relationships to ensure successful outcomes.
- Strategic Customer Engagement: Monitor usage metrics, facilitate educational sessions, and act on strategies for renewals and growth opportunities.
- Cross-Functional Collaboration: Work with sales, product, and support teams to align on implementations and service delivery.
- Growth Opportunities: Access ongoing training, mentorship, and clear career pathways in customer success.
- Flexible Working Arrangements: Enjoy a collaborative, diverse workplace that values wellbeing and your unique perspective.
- Supportive Culture: Make a meaningful impact while working in an inclusive environment where customer success professionals thrive and shape exceptional client experiences.
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Senior Customer Success Professional
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North Sydney Council, Australia beBeeCustomerSuccess Full time $110,000 - $130,000Job DescriptionWe are seeking a skilled professional to take on the role of Customer Success Manager. This position will involve overseeing the overall success management of our customers, ensuring operational health and customer satisfaction. The ideal candidate will have strong client focus and excellent interpersonal skills.ResponsibilitiesManage customer...
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Customer Success Lead
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North Sydney Council, Australia NextGen Full timeWho is NextGen?NextGen is a leader in Australian financial technology, providing innovative SaaS solutions to streamline mortgage processing and Open Banking for the nation's lenders, brokers, and customers. Find out more about us here.What is the role and what team does it sit within?We're seeking a Customer Success Manager to join our growing Customer...
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Customer Success Lead
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North Sydney Council, Australia NextGen Full timeWho is NextGen?NextGen is a leader in Australian financial technology, providing innovative SaaS solutions to streamline mortgage processing and Open Banking for the nation's lenders, brokers, and customers. Find out more about us here.What is the role and what team does it sit within?We're seeking a Customer Success Manager to join our growing Customer...
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Customer Success Manager
2 weeks ago
North Sydney Council, Australia NextGen Full time $90,000 - $120,000 per yearWho is NextGen?NextGen is a leader in Australian financial technology, providing innovative SaaS solutions to streamline mortgage processing and Open Banking for the nation's lenders, brokers, and customers. Find out more about ushere.What is the role and what team does it sit within?We're seeking a Customer Success Manager to join our growing Customer...
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Customer Success Lead
2 weeks ago
North Sydney Council, Australia Nextgen Full time $90,000 - $120,000 per yearWho is NextGen?NextGen is a leader in Australian financial technology, providing innovative SaaS solutions to streamline mortgage processing and Open Banking for the nation's lenders, brokers, and customers. Find out more about us here.What is the role and what team does it sit within?We're seeking a Customer Success Manager to join our growing Customer...
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Customer Success Manager
2 weeks ago
North Sydney Council, Australia NextGen Full timeCustomer Success Manager at NextGenNextGen is a leader in Australian financial technology, providing innovative SaaS solutions to streamline mortgage processing and Open Banking for lenders, brokers, and customers. Find out more about us here.What is the role and what team does it sit within?We are seeking a Customer Success Manager to join our growing...
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Customer Success Manager
2 weeks ago
North Sydney Council, Australia NextGen Full timeCustomer Success Manager at NextGenNextGen is a leader in Australian financial technology, providing innovative SaaS solutions to streamline mortgage processing and Open Banking for lenders, brokers, and customers. Find out more about us here.What is the role and what team does it sit within?We are seeking a Customer Success Manager to join our growing...
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Unlock Customer Success
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North Sydney Council, Australia beBeeCareer Full time $90,000 - $120,000Job DescriptionWe are seeking a skilled professional to drive customer success and growth through proactive engagement with customers. As a key member of our team, you will be responsible for developing and executing onboarding and adoption strategies to increase customer satisfaction and retention.The ideal candidate will have experience in sales, service...
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Drive Customer Success
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North Sydney Council, Australia beBeeCustomerSuccess Full time $80,000 - $150,000As a Customer Engagement Specialist, you will be responsible for ensuring our customers achieve maximum value from our solution.About the RoleThis key position requires a highly motivated and experienced professional who can build strong relationships with clients, drive revenue & retention, and champion excellence in customer success.Product Knowledge:...
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Customer Success Manager
2 weeks ago
North Sydney Council, Australia Transvirtual Full time1 week ago Be among the first 25 applicantsWe are looking for a motivated and experienced Customer Success Manager to champion the high standard of excellence demonstrated by our team on a daily basis. Our ideal candidate will be responsible for engaging and managing relationships with our clients, ensuring their satisfaction with our product and services,...
