Administrative Support Specialist
2 months ago
Job Summary:
The Administrative Officer plays a vital role in the functioning of Mercy Hospital for Women, providing exceptional customer service and administrative support to the clinical areas across the hospital.
Key Responsibilities:
- Provide administrative support to the clinical teams, ensuring seamless day-to-day operations.
- Offer exceptional customer service to patients, families, and visitors, responding to their queries and concerns in a timely and professional manner.
- Manage and maintain accurate records, files, and databases, ensuring confidentiality and security.
- Develop and implement administrative processes and procedures to improve efficiency and productivity.
- Collaborate with the patient services department to ensure effective communication and coordination.
Requirements:
- Excellent time management, organisational, and communication skills, with the ability to adapt and problem-solve.
- The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
- Intermediate computer skills with the ability to learn and utilise new software systems and programs as required.
- Flexibility to work across a number of shifts, including weekends and public holidays, with availability at short notice.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
- A recognition and reward program for outstanding performance.
About Us:
Mercy Hospital for Women is a leading healthcare provider, committed to delivering exceptional patient care and outcomes. We value diversity, equity, and inclusion, and strive to create a workplace that is welcoming and inclusive for all.
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