Credit Risk Manager

2 weeks ago


Pinkenba, Queensland, Australia dormakaba Full time
About the Role

At dormakaba, we are seeking a highly skilled Credit Controller to join our team. As a key member of our finance department, you will play a critical role in optimizing cash flow and mitigating the risk of bad debts for our business.

Key Responsibilities
  • Establish and manage customer credit accounts, including terms, limits, and post-approval communication.
  • Manage customer account inquiries and provide top-tier customer service to sustain revenue and profit growth.
  • Support Accounts Receivable and offer training to Customer Service and Accounts Receivable staff as needed.
  • Apply cash, EFT, and cheque receipts to customer accounts and prepare and distribute monthly customer statements.
  • Reconcile customer accounts and resolve disputes as necessary.
  • Negotiate payment plans and communicate them to customers, branch staff, and senior management.
Requirements
  • Minimum 4 years' experience in a similar position.
  • Ability to maintain and update Policies and Procedures.
  • Ability to lead and work as an individual and in a team.
  • High level of written, oral, and interpersonal skills.
About dormakaba

We are a leading industry player on a global landscape, with a strong presence in Australia and New Zealand. We offer a fulfilling workplace with opportunities for growth and development.

  • Access to discounted Health Insurance.
  • Peer to Peer Recognition via our 'AAA' Nominations and awards.
  • Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
  • Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel, and more.

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