Support Service Provider

1 week ago

Brisbane, Queensland, Australia beBeeService Full time $97,377

Empowering Lives Through Support Services

This role is pivotal in delivering high-quality support services to individuals with diverse disabilities. As a Service Facilitator, you will play a vital part in facilitating and administering exceptional support services that cater to the unique needs of each client.

Key Responsibilities:
  • Ensure timely provision of services and support to clients in accordance with NDIS, regulatory, and organisational guidelines.
  • Effectively manage rosters to facilitate accurate claims for payment under the NDIS system.
  • Assist clients in managing their finances in compliance with CPL policies and procedures, where applicable Public Trustee guidelines.
  • Supervise and mentor Disability Support Worker teams to enhance their skills and knowledge.
  • Facilitate seamless communication and coordination between services, staff, and stakeholders to provide optimal support to clients.
  • Participate in an ongoing on-call roster, paid as per SCHADS award.
  • Embody the CPL Values: Be here, Tune-in, Speak-up, Connect and Grow.
Requirements:
  • Experience in managing disability support services, complex support needs, and understanding of NDIS Plans.
  • Commitment to delivering the highest level of customer service.
  • Pro-active and energetic approach to a dynamic and ever-changing environment.
  • Experience and skill in team supervision, leading people to achieve their goals.
  • Excellent interpersonal and communication skills.
  • Able to work autonomously and collaboratively within teams.
  • Well-developed administrative and financial management skills.
  • Current 'C' class driver's license and reliable transportation.
  • Current First Aid and CPR certification.
  • Competency with Microsoft Office and computer systems.
  • Blue card and NDIS worker screening clearance.
Why Choose This Role?
  • Tax-Free Savings: Increase take-home pay by packaging up to $15,900 of annual salary tax-free.
  • Leave Loading: Receive 17.5% leave loading when taking annual leave.
  • Entertainment Expenses: Use up to $2,650 of pre-tax income for entertainment expenses, such as meals and holiday accommodation.
  • Grow Your Career, Your Way: We're committed to your professional development. Share ideas, challenge status quo, and collaborate with our team.
  • Take Care of Yourself and Your Community: Generous leave benefits, including annual leave, personal leave, compassionate leave, and comprehensive paid parental leave.
  • Employee Assistance Program: Access to free and confidential counselling services for you and family members.
  • Embrace Diversity, Celebrate Uniqueness: Creating an inclusive workplace where everyone feels valued and respected.

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