Logistics Operations Coordinator

3 days ago

Albury, Australia Regency Full time
About Regency

Regency is a renowned leader in the residential building market, boasting over 30 years of experience and a reputation for delivering high-quality products. Our locally made glass solutions are backed by global expertise, with manufacturing plants across Australia.


Job Summary

We are seeking an experienced Logistics Coordinator to join our close-knit team. This pivotal role requires strong interpersonal skills, adaptability, and a customer-centric approach. As a Logistics Coordinator, you will serve as the liaison between customers and installers, ensuring seamless communication and efficient job scheduling.


Key Responsibilities
  • Respond promptly to customer enquiries via phone or email, providing clear and concise information.
  • Confirm installation bookings in a timely manner to meet customer expectations.
  • Prepare and maintain accurate documentation for installations, ensuring all necessary details are included.
  • Process invoices and payments efficiently, maintaining accurate records.

Requirements

To succeed in this role, you will need:

  • Competency in MS Suite applications, including proficiency in data entry and attention to detail.
  • The ability to quickly learn our in-house CRM system and adapt to new processes.
  • Excellent communication and interpersonal skills, with the capacity to work calmly under pressure.
  • A keen interest in customer service and administration, with a willingness to participate in ongoing training and development.

What We Offer
  • A competitive base salary: $80,000 - $110,000 per annum.
  • A permanent full-time position with flexible start and finish times.
  • On-site secure parking and a supportive work environment.
  • Ongoing training and career development opportunities.
  • Generous discounts on our extensive range of products.

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