Customer Service Officer

7 days ago


Albury, Australia GFG-Alliance Full time

Embark on an exciting career opportunity at GFG-Alliance as a Customer Service Officer in our Albury branch. This role is an ideal fit for someone looking to build on their customer service/sales experience or seeking a career change.

You will work closely with the Sales and Operations teams to ensure customers have a positive experience with Infrabuild Steel Centre. Your work schedule will be Monday to Friday, 8:00 am – 4:00 pm.

Your key responsibilities will include:


• Managing customer enquiries via phone, email, and in-person
• Processing cash sales, quotes, and orders
• Preparing reports
• Maximizing sales opportunities
• General administration duties

In this role, you will be working as part of a successful and tight-knit team. To succeed, you must be a team player with exceptional customer focus, strong attention to detail, and thrive in a busy environment. You should be an enthusiastic and tenacious individual with the ability to provide customer solutions and exemplary service.

To be considered for this position, you will require:


• Experience in customer service and/or sales administration
• Excellent interpersonal skills and the ability to establish rapport
• Microsoft Office & SAP system experience highly regarded
• Experience in estimating and drafting in a similar industry highly regarded

GFG-Alliance inspires visions of what might be possible, making our world stronger, safer, more sustainable, and connected. We challenge the notion of what is possible, building cities and powering infrastructure. We collaborate and help make possibilities happen, shaping ideas into innovations.

We offer career opportunities across our different business units, from apprentices and graduates to experienced professionals. We are committed to fulfilling careers and growth opportunities as our business grows. If you share our drive, passion, and ambition, we would love you to join our journey.

We are a 3 Circle Back Initiative Employer, committing to respond to every applicant. The estimated salary range for this position is between $65,000-$85,000 per annum, based on your qualifications and location.



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