Centre Operations Coordinator

1 week ago

Mildura, Victoria, Australia Annecto Full time
About the Role

The Centre Administration Officer plays a vital role in supporting the day-to-day operations of our centre. As a key member of our team, you will be responsible for providing administrative, coordination, and communication tasks to ensure the smooth delivery of our programs.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to the Senior Operations Manager/Area Manager and other team members, including data entry, filing, and record-keeping.
  • Coordination and Communication: Coordinate and communicate with key stakeholders, including partner organisations, consultants, and area managers, to ensure effective service delivery.
  • Project Support: Assist with project tasks, including research, data analysis, and report writing, to support the development and implementation of our programs.
  • Customer Service: Provide exceptional customer service to clients, including responding to inquiries, resolving issues, and providing information and support.
  • Team Collaboration: Work collaboratively with the team to achieve shared goals and objectives, including participating in meetings, contributing to discussions, and providing support and guidance as needed.
Requirements
  • Excellent Financial and Literary Skills: Possess strong financial and literary skills, including proficiency in computer software systems.
  • Frontline Customer Service Experience: Have experience in providing frontline customer service, including responding to inquiries, resolving issues, and providing information and support.
  • Organisational Skills: Demonstrate exceptional organisational skills, including attention to detail, time management, and prioritisation.
  • Cultural Competence: Be able to work effectively with a culturally diverse group, including understanding and respecting different cultures, values, and beliefs.
  • Autonomy and Initiative: Demonstrate the ability to work autonomously with a high degree of initiative, including taking ownership of tasks and projects, and seeking guidance and support as needed.
  • Communication Skills: Possess excellent communication skills, including written and verbal communication, and be able to communicate effectively with stakeholders, including clients, team members, and external partners.
  • NDIS Worker Screening Check Clearance: Possess a NDIS Worker Screening Check Clearance or be willing to obtain one.
  • Current Victorian Drivers Licence: Hold a current Victorian Drivers Licence.
  • Full Vaccination against Covid-19: Be fully vaccinated against Covid-19.
About Annecto

Annecto is a not-for-profit organisation committed to increasing opportunities and choices for people with a disability, older people, and their carers. We are passionate about what we do and respect every person's story. We are an equal employment opportunity employer and welcome applications from diverse candidates.

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