Professional Operations Support Specialist

4 weeks ago


Cairns City, Queensland, Australia Queensland Fire and Emergency Services Full time
About the Role
Rural Fire Service Queensland (RFSQ) is seeking a skilled Business Support Officer to join our team in Cairns. As a key member of our operations support team, you will provide high-level confidential administration services to support staff, volunteers, and brigades. This role requires strong organizational skills, attention to detail, and effective communication to ensure seamless delivery of business and operations activities.

About Us
The Queensland Fire Department provides fire prevention, preparedness, and response services to communities across the state. We are a multi-hazard emergency response organization that encompasses Queensland Fire and Rescue, Rural Fire Service Queensland, and other functions supporting community safety outcomes.

Key Responsibilities
Your primary responsibilities will include:
  1. Providing timely and appropriate support to staff, volunteers, and brigades through high-level administrative services.
  2. Assisting in the preparation, review, and coordination of correspondence, reports, and other materials in accordance with departmental requirements.
  3. Undertaking general office duties, mail distribution, filing, diary control, travel arrangements, and maintenance of office equipment and asset records.
  4. Liaising and maintaining positive working relationships with internal and external stakeholders to support key processes, procedures, and delivery services.

Required Skills and Qualifications
To be successful in this role, you will need:
  • High school diploma or equivalent.
  • Excellent organizational and communication skills.
  • Ability to work effectively in a team environment.

Working Conditions
This role requires working in a fast-paced environment with multiple priorities and deadlines. You must be able to work effectively under pressure and maintain a professional demeanor at all times. Occasional out-of-hours work may be required during emergencies or disasters.

Salary Information
The estimated annual salary for this position is $75,000 - $85,000, depending on experience and qualifications. Benefits include access to comprehensive training programs, opportunities for career advancement, and a supportive work environment.

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