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Service Coordinator

2 months ago

Eagle Farm, Queensland, Australia Randstad Full time
{"title": "Service Coordinator Role Overview", "content": "Service Coordinator Role Overview

At Randstad, we are seeking a highly organized and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will be responsible for providing exceptional service to our clients and performing administrative tasks associated with scheduling technicians and ensuring they have the correct parts.

This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering excellent customer service.

Key Responsibilities
  • Manage client work requests and maintain consistent communication throughout the process
  • Prepare service quotes, work orders, and invoices
  • Use internal data management systems to log job details and raise job orders
  • Schedule the allocation and distribution of works, ensuring open communication with service technicians and subcontractors
  • Coordinate scheduled maintenance activities into a logical work order sequence
  • Manage incoming and outgoing materials from suppliers
  • Maintain a tidy front office and coordinate conference room bookings
  • Organize and oversee company events as required
  • Perform general administration and ad hoc duties
Requirements
  • Previous admin experience in a trade services office
  • Experience with SIMPRO, SAP, Salesforce, MYOB, and Microsoft Suites
  • Exceptional organizational and multitasking abilities
  • Excellent customer service and problem-solving skills
What We Offer
  • A supportive team environment and culture
  • Opportunities to develop your career

We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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