
Housekeeping Department Lead
1 week ago
Job Title
The Housekeeping Department Lead is accountable for fostering a productive environment within the housekeeping team. They oversee operational and financial outcomes, efficiently allocate rooms to rostered staff members on shift, ensure stringent adherence to chemical safety and Workplace Health & Safety protocols, and consistently strive to surpass guest expectations.
Key Responsibilities:
- Foster and train the housekeeping team
- Oversight of departmental operational and financial performance
- Effective room allocation for rostered team members
- Ensure safe handling of chemicals and adherence to health and safety standards
- Consistently exceed guest expectations
- Work independently while maintaining strong interdepartmental relationships
- Adhere to established policies, procedures, and service standards
- Maintain accurate records of training and cleaning
Requirements:
- Prior experience in a senior housekeeping role
- Exceptional attention to detail with the ability to multitask efficiently
- Able to motivate and train the team
- Flexibility to work over seven days, including weekends and public holidays, with a minimum of four days per week starting at 8:00 am
- A genuine concern for team and guest well-being, recognizing individual strengths and abilities
Benefits:
This role offers a dynamic work environment where you can grow professionally while contributing to exceptional guest experiences. You will be part of a collaborative team that prioritizes mutual respect and support.
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