
Hotel Housekeeping Leader
2 weeks ago
We are seeking a skilled Housekeeping Supervisor to join our team. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and customer service in our hotel.
Job Description:
- Motivate and lead your housekeeping team to achieve exceptional results.
- Manage all operational and financial outcomes for the department, ensuring efficiency and productivity.
- Organize and allocate rooms for the rostered team members on shift, ensuring seamless communication and coordination.
- Ensure chemical safety and Workplace Health & Safety standards and practices are maintained, providing a safe working environment for all staff.
- Exceed guest expectations by providing exceptional customer service and responding promptly to guest needs.
- Work autonomously, building strong relationships with all departments and fostering a positive work environment.
- Follow departmental policies and procedures, maintaining high standards of quality and service.
- Maintain accurate records of training and cleaning schedules, ensuring compliance with regulatory requirements.
Requirements:
- Proven experience in a senior housekeeping role, preferably in a hotel or hospitality setting.
- Exceptional attention to detail and ability to multitask in a fast-paced environment.
- Strong leadership and communication skills, with the ability to motivate and train your team.
- Flexibility to work over a seven-day roster, including weekends and public holidays, with a minimum of four days per week.
- A genuine care for your team and guests, with an understanding of individual strengths and needs.
Benefits:
- Competitive salary and benefits package.
- Ongoing training and development opportunities, supporting your career growth and professional development.
- A supportive and inclusive work environment, promoting collaboration and teamwork.
Why Join Us?
We offer a dynamic and exciting work environment, where you can grow and develop your skills and expertise. Our team is passionate about delivering exceptional customer service and creating memorable experiences for our guests.
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