Insurance Underwriter
2 weeks ago
We are seeking an experienced Insurance Underwriter to join our team at the Royal Automobile Club of Queensland (RACQ). As an Underwriting Officer, you will be responsible for underwriting policies that require manual intervention, ensuring adherence to agreed criteria and underwriting guidelines.
Key Responsibilities:- Underwrite policies requiring manual intervention in line with underwriting guidelines.
- Communicate effectively with customers to provide high-quality service.
- Apply extensive knowledge of regulations, including The Insurance Contracts Act, The General Insurance Code of Practice, and The Australian Privacy Principles.
- Manage time and organisational tasks efficiently, ensuring high standards of work.
- Demonstrate the ability to work independently and maintain accountability for practices.
- Deliver consistent quality in both internal and external customer service.
- Adapt to diverse situations and perspectives, showing flexibility and understanding.
- Maintain performance standards and stress resilience, particularly during peak times.
- Communicate technical issues in a clear, non-technical manner.
We are looking for an individual with:
- In-depth knowledge of insurance regulations and codes of practice.
- Strong time management and organisational skills.
- Ability to work autonomously and uphold high standards.
- Adaptability and the ability to handle various situations effectively.
- Resilience under stress with consistent performance.
- Skilled in explaining technical matters to non-technical individuals.
RACQ is a leading provider of insurance and financial services in Queensland, and we are committed to delivering better, smarter solutions for our members. As an Underwriting Officer, you will be part of a dynamic team that is passionate about building a diverse and inclusive workplace.
We offer a range of benefits, including:
- Financial benefits and discounts on a range of banking, assistance and insurance products.
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events.
- A range of flexible working and leave options, including parental leave, purchased leave and cultural observance leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives.
- Invest in your development with in-house development programs and access to an extensive digital learning platform.
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