Currency Expert Advisor
2 weeks ago
Company Overview
At Flight Centre Travel Group, we're passionate about helping our customers explore the world. As a leading travel retailer, we offer a range of innovative solutions to make your travels easier and more enjoyable.
About the Role
We're seeking an experienced Foreign Exchange Consultant to join our team in a location near you. This is a casual role requiring flexibility to work across a full retail trade, including shifts on weekends and for late night trading.
Job Description
As a Foreign Exchange Consultant, you'll be responsible for providing expert advice on foreign currency, prepaid travel money cards, and international money transfers. You'll help our customers get the most out of their holiday by offering tailored solutions that meet their needs.
Key Responsibilities
* Provide exceptional customer service, listening to customers' needs and offering personalized advice on travel money products.* Assist customers with purchasing foreign currency, prepaid travel money cards, and international money transfers.* Stay up-to-date with industry developments and product offerings to provide accurate information to customers.
Requirements
To be successful in this role, you'll need:
- Customer Service Skills: A natural ability to listen and respond to customers' needs, with a focus on delivering an exceptional experience.
- Mathematical Ability: Basic mathematical skills to handle cash transactions accurately and efficiently.
- Sales Targets: A focus on achieving sales targets to meet individual and business goals.
- Problem-Solving: The ability to think creatively and find solutions to customers' problems.
- Time Management: Effective time management skills to prioritize tasks and meet deadlines.
- Attention to Detail: A keen eye for detail to ensure accuracy and quality in all aspects of the job.
Benefits
As a valued member of our team, you'll enjoy:
- Full Training Program: A comprehensive two-week paid training program to equip you with the skills and knowledge needed to succeed in this role.
- Industry Discounts: Access to exclusive travel discounts and familiarization trips to explore new destinations and products.
- Career Development Opportunities: Support and resources to help you achieve your career goals within our global organization.
- Reward and Recognition Events: Participation in company-wide events celebrating our achievements and milestones.
- Flexible Working Hours: The opportunity to work flexible hours, including weekends and evening shifts, to meet the needs of our customers.
Salary Information
The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience and performance.
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