Customer Service Team Lead

1 week ago


Sydney, New South Wales, Australia beBeeManager Full time $80,000 - $130,000
Customer Service Manager Role

We are seeking a seasoned professional to lead our customer service team and oversee the smooth operation of our day-to-day management.

  1. Key Responsibilities:
  • Ensure compliance with all policies, procedures, and standards
  • Manage customer service and complaint handling
  • Report writing and liaison with Senior Management and Support Services

Required Skills and Qualifications

  • At least 4+ years experience as a Duty Manager in a Registered Licensed Club
  • Deep understanding of all aspects of club operations, including gaming machines, TAB, Keno, Bar operations, and customer service

Benefits Package

  • Competitive salary
  • Daily meal allowance
  • Weekly laundry allowance
  • Five weeks annual leave
  • Four-day rotating roster
  • Uniforms provided
  • Supportive Venue Management team
  • Free onsite parking
  • Staff events
  • Rewards and recognition
  • Training and development
  • Employee assistance program
  • 25% discount at food outlets

About This Opportunity

If you are a motivated individual seeking to advance your career in a collaborative and supportive team environment, we invite you to apply for this rewarding opportunity.



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