
Customer Service Team Lead
1 week ago
We are seeking a seasoned professional to lead our customer service team and oversee the smooth operation of our day-to-day management.
- Key Responsibilities:
- Ensure compliance with all policies, procedures, and standards
- Manage customer service and complaint handling
- Report writing and liaison with Senior Management and Support Services
Required Skills and Qualifications
- At least 4+ years experience as a Duty Manager in a Registered Licensed Club
- Deep understanding of all aspects of club operations, including gaming machines, TAB, Keno, Bar operations, and customer service
Benefits Package
- Competitive salary
- Daily meal allowance
- Weekly laundry allowance
- Five weeks annual leave
- Four-day rotating roster
- Uniforms provided
- Supportive Venue Management team
- Free onsite parking
- Staff events
- Rewards and recognition
- Training and development
- Employee assistance program
- 25% discount at food outlets
About This Opportunity
If you are a motivated individual seeking to advance your career in a collaborative and supportive team environment, we invite you to apply for this rewarding opportunity.
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