AWS Technical Consultant
5 days ago
As a Technical Consultant at Amazon, you will play a key role in the success of our Enterprise Support team. Your primary responsibility will be to lead the success of enterprise support customers in building applications and services on the AWS platform.
Key Responsibilities:- Act as a single point of contact to Enterprise Accounts
- Understand customer outcomes and business goals
- Make AWS service improvement recommendations that fit with customer strategy and architecture
- Evaluate, analyze, and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning
- Champion and advocate for customer requirements within AWS
- Participate in customer requested meetings (onsite or via phone)
- Share knowledge and innovate with leading technologists
- Work directly with Amazon Web Service engineers to ensure customer issues are resolved as expediently as possible
- Plan and execute successful business-critical events including product launches, migrations, and modernizations for customers on AWS
- Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, Dev Ops, Big Data and Analytics, Security, Applications Development
- Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences
- 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles
Amazon is committed to a diverse and inclusive workplace. We pay our respect to the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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AWS Technical Consultant
5 days ago
Melbourne, Victoria, Australia Amazon Full timeJob Title: AWS Technical ConsultantAs a Technical Consultant at Amazon, you will play a key role in the success of our Enterprise Support team. Your primary responsibility will be to lead the success of enterprise support customers in building applications and services on the AWS platform.Key Responsibilities:Act as a single point of contact to Enterprise...
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