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AWS Technical Consultant

2 months ago

Melbourne, Victoria, Australia Prosa Ung Full time
About the Role

We are seeking a highly skilled and experienced Technical Account Manager to join our team at Prosa Ung. As a Technical Account Manager, you will be responsible for leading the success of enterprise support customers in building applications and services on the AWS platform.

Key Responsibilities
  • Act as a single point of contact to Enterprise Accounts
  • Understand customer outcomes and business goals
  • Make AWS service improvement recommendations that fit with customer strategy and architecture
  • Evaluate, analyze and present periodic reviews of operational performance to customers
  • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
  • Champion and advocate for customer requirements within AWS
What You'll Need
  • Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, Dev Ops, Big Data and Analytics, Security, Applications Development
  • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences
  • 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles
Why Join Us

At Prosa Ung, we value diversity and inclusion. We are committed to creating a workplace where everyone feels welcome and valued. We offer a range of benefits and programs to support our employees' well-being and career development.

We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.