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AWS Technical Consultant

2 months ago

Melbourne, Victoria, Australia Amazon Full time
AWS Technical Consultant

As a valued member of the Enterprise Support team at Amazon, you will lead the success of enterprise support customers in building applications and services on the AWS platform.

Key Responsibilities:
  • Act as a single point of contact to Enterprise Accounts
  • Understand your customers' outcomes and business goals
  • Make AWS service improvement recommendations that fit with your customer strategy and architecture
  • Evaluate, analyze and present periodic reviews of operational performance to customers
  • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
  • Champion and advocate for customer requirements within AWS
  • Participate in customer requested meetings (onsite or via phone)
  • Share knowledge and innovate with some of the leading technologists around the world
  • Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
  • Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS
Requirements:
  • Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, Dev Ops, Big Data and Analytics, Security, Applications Development
  • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences
  • 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles
About Amazon:

Amazon is committed to a diverse and inclusive workplace. We pay our respect to the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.