Fitness Career Opportunity

6 days ago

Gold Coast, Queensland, Australia beBeeOpportunity Full time $70,000 - $75,000

Unlock Your Potential as a Member Support Consultant

About You

Are you passionate about helping others achieve their fitness goals? Do you have excellent communication skills and a strong desire to succeed in your career?

  • As a Member Support Consultant, you will play a vital role in building and maintaining a thriving membership base at our Burleigh Waters club.
  • You will be responsible for generating high-quality sales leads through community outreach, referrals, and identifying new business opportunities.
  • Achieving the required number of lead contacts via telephone will also be a key aspect of this role.
  • You will provide sales presentations and tours to prospective members, creating great member journeys via positive and personalized interactions.
What We Can Offer You

We are committed to providing our team members with the support and resources they need to succeed in their careers. As a Member Support Consultant, you can expect:

  • A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
Key Responsibilities

The role of a Member Support Consultant is highly varied and has two clear goals: achieving membership growth goals through proactive sales activities and retaining existing members through the provision of best-in-class customer service.

  • Proactively contributing to club sales budget utilising sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating great member journeys via positive and personalised interactions
  • Achieving successful outcomes to enquiries
  • Opening and closing the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
Our Ideal Candidate

We're looking for individuals who possess the following skills and qualities:

  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems, and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer focused with a desire to achieve exceptional customer outcomes

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