Operations Director

1 week ago

Brisbane, Queensland, Australia beBeeManagement Full time $80,000 - $120,000

Job Title:

We are seeking a skilled Operations Director to oversee and manage the overall operational efforts of our organization.

Your Key Responsibilities:

  • Contribute to and ensure local operational strategy is adhered to
  • Ensure financial management is carried out in accordance with company requirements
  • Ensure current operation complies with regulations and rules of government authorities and company policies
  • Establish and maintain key relationships with freight partners and customers
  • Monitor and report on key performance indicators (KPIs)
  • Formulate and implement action plans to address non-conformance
  • Be responsible for the overall performance of customs operations and ensure efficient management intensity is maintained in key performance areas
  • Facilitate the provision of operational support including documentation, synchronisation of origin/destination zone transport, customs formalities, and the overall scope of the door-to-door trade
  • Direct, guide, and support staff to achieve optimum performance
  • Establish and maintain partnerships with suppliers and customers
  • Manage data base systems including invoicing and quoting
  • Ensure effective and timely delivery of customer commitments by the organisation
  • Lead, direct, and support daily operations as well as spearheading the development and rollout of improvement initiatives
  • Monitor costs and revenue for the operations and address anomalies
  • Ensure timely, attentive, and appropriate communication with internal and external stakeholders - including staff, partners, and customers
  • Resolve operational anomalies and ensure effective resolution of issues

About You:

You will have experience in operational management, customer service roles, and good business skills.

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