Administrative Support Officer

2 days ago


Canberra, ACT, Australia beBeeParliamentary Full time $100,000 - $130,000
Job Description

The role of Ministerial and Parliamentary Officer contributes to the coordination and management of services for the Minister and the National Indigenous Australians Agency.

You will work in a well-supported team and see first-hand how your work makes a positive contribution to the Agency and its stakeholders.

Ministerial and Parliamentary Officers are professional and approachable, providing assistance and services to a range of stakeholders and team members.

They make decisions under defined procedural parameters and offer suggestions for improvements to processes within the team or branch.

As a team player, you will work collaboratively and respectfully with other team members.

Key responsibilities include:

  • Process and manage ministerial correspondence
  • Assist with enquiries from external agencies and stakeholders
  • Exercise discretion and judgement
  • Contribute to the improvement of guidelines and provide advice
  • Co-ordinate briefs and information requests
  • Contribute to a culture aligned with NIAA values

Senior officers may also be responsible for:

  • Managing the administration and maintenance of the Parliamentary Document Management System (PDMS) tenant including helpdesk service
  • Managing ministerial and executive correspondence
  • Engaging with stakeholders around the handling of ministerial items
  • Managing time-critical ministerial reporting
  • Managing the Question Time briefs process and Questions on Notice
  • Coordinating the Agency's appearance at Senate Estimates hearings and Committee Inquiries
  • Coordinating briefs and information requests for the Minister
  • Undertaking quality assurance processes for ministerial correspondence and briefs including courier duties
  • Planning and implementing small-scale projects in the team
  • Working with team leadership when implementing and consolidating new or changed processes

Requirements include:

  • Enjoying working as part of a small, fun and dynamic team
  • Having attention to detail and a sound working knowledge of ministerial and parliamentary processes
  • Being able to develop skills quickly
  • Experience in coordinating ministerial and parliamentary material on PDMS and/or the Digital First System is highly desirable
  • Having an effective interpersonal style and drive
  • Exercising sound judgement and being responsive to demands
  • Ability to prioritise work tasks and ensure quality outputs
  • High degree of visibility and engagement with the Minister's Office and the NIAA

A baseline security clearance is required, or the willingness and ability to obtain one. A current driver's license is also desirable.



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