
Administrative Support Officer
2 weeks ago
About the Organisation:
It is the government agency responsible for managing a country's international relations, including diplomacy, consular services for citizens abroad, international development aid, trade negotiations, and crisis management.
About The role
The department is looking for a highly organised and proactive APS5Administrative Support Officer to provide administrative support to a busy consular and data team for a 6-month period, commencing mid-September. This is an exciting temporary opportunity for someone looking to gain experience in client services, data management, and crisis operations.
Level/Classification: APS5
Contract Duration: 6 Months + Possibility extension
Contract type:S26 Transfer | Non-Ongoing
Location: Canberra, ACT| Potential Hybrid
Requirements:
- MUST have an NV1 Clearance
- Selection Criteria Response
- Respond to and triage the team's inbox, ensuring timely action
- Generate weekly consular system reports and maintain accurate data
- Ensure records management and documentation are up to date
- Update and maintain guidelines and standard operating procedures
- Assist in managing user access across global systems
- Build and maintain strong relationships across teams and stakeholders
- Support client service delivery and administrative tasks in a fast-paced environment
- Proven experience in administration, records management, or data support
- Strong client service focus with excellent problem-solving skills
- Ability to manage competing priorities and a consistently busy workload
- Experience with MS Office, particularly Excel and data management
- Strong communication and stakeholder engagement skills
- Comfortable working in dynamic environments with changing priorities
- Previous exposure to high-pressure or sensitive situations is advantageous
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