Administrative Support Officer

2 weeks ago


Canberra, ACT, Australia Ignite Services Full time

About the Organisation:

It is the government agency responsible for managing a country's international relations, including diplomacy, consular services for citizens abroad, international development aid, trade negotiations, and crisis management.

About The role
The department is looking for a highly organised and proactive APS5Administrative Support Officer to provide administrative support to a busy consular and data team for a 6-month period, commencing mid-September. This is an exciting temporary opportunity for someone looking to gain experience in client services, data management, and crisis operations.

Level/Classification: APS5
Contract Duration: 6 Months + Possibility extension
Contract type:S26 Transfer | Non-Ongoing
Location: Canberra, ACT| Potential Hybrid
Requirements:

  • MUST have an NV1 Clearance
  • Selection Criteria Response
Key Responsibilities:
  • Respond to and triage the team's inbox, ensuring timely action
  • Generate weekly consular system reports and maintain accurate data
  • Ensure records management and documentation are up to date
  • Update and maintain guidelines and standard operating procedures
  • Assist in managing user access across global systems
  • Build and maintain strong relationships across teams and stakeholders
  • Support client service delivery and administrative tasks in a fast-paced environment
Experience & Skills Required:
  • Proven experience in administration, records management, or data support
  • Strong client service focus with excellent problem-solving skills
  • Ability to manage competing priorities and a consistently busy workload
  • Experience with MS Office, particularly Excel and data management
  • Strong communication and stakeholder engagement skills
  • Comfortable working in dynamic environments with changing priorities
  • Previous exposure to high-pressure or sensitive situations is advantageous
"For further information or a confidential conversation about theAPS5 Administrative Support Officer –role, select 'APPLY NOW' or contact Alyanna Ensenado at 0261137521. Your inquiry is valued and will be handled with care."

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