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Service Transformation Lead

2 weeks ago


Canberra, ACT, Australia beBeeBusiness Full time $96,549 - $124,949
Transform Services. Drive Impact.

This opportunity offers a chance to enhance service delivery, boost operational efficiency, and align strategy through smart frameworks, evaluation, and reporting.


The Opportunity
  • Embed performance measurement and systems thinking across teams
  • Drive a culture of innovation and continuous improvement initiatives
  • Lead end-to-end service reviews to enhance delivery, reduce costs, and boost revenue growth
  • Integrate customer insights into service redesigns for improved outcomes
  • Prepare high-quality business cases, reports, and presentations
  • Align service reviews with corporate planning and strategic objectives

About the Role
  • You hold a relevant Tertiary Business or Project Management related qualification and/or demonstrated relevant experience in service planning and strategic analysis.
  • Proven ability to lead and deliver high-impact projects is essential.
  • Ambitious individuals who can drive transformation and deliver results are encouraged to apply.