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Service Transformation Lead
2 weeks ago
This opportunity offers a chance to enhance service delivery, boost operational efficiency, and align strategy through smart frameworks, evaluation, and reporting.
The Opportunity
- Embed performance measurement and systems thinking across teams
- Drive a culture of innovation and continuous improvement initiatives
- Lead end-to-end service reviews to enhance delivery, reduce costs, and boost revenue growth
- Integrate customer insights into service redesigns for improved outcomes
- Prepare high-quality business cases, reports, and presentations
- Align service reviews with corporate planning and strategic objectives
About the Role
- You hold a relevant Tertiary Business or Project Management related qualification and/or demonstrated relevant experience in service planning and strategic analysis.
- Proven ability to lead and deliver high-impact projects is essential.
- Ambitious individuals who can drive transformation and deliver results are encouraged to apply.