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Electrical Account Manager

2 months ago

Eight Mile Plains, Queensland, Australia Stowe Australia Full time
About the Role

Stowe Australia, a leading electrical and communications installation and service contractor, is seeking a proactive and committed Account Manager to join our Client Services team. This role involves cultivating long-term relationships with clients, overseeing various minor projects, and ensuring the delivery of electrical and communication services.

Key Responsibilities
  • Client Relationship Management: Serve as the primary contact for clients, ensuring their needs are met and projects and service works are delivered on time and within budget.
  • Health, Safety, and Environment (HSEQ) Compliance: Ensure strict adherence to HSEQ standards to maintain safety and compliance on all project and service sites.
  • Financial Management: Responsible for managing financial reports and overseeing monthly client invoicing to ensure accuracy and timeliness.
  • Business Development: Identify opportunities for account growth and generate new business within existing accounts.
  • Project Coordination: Leading and coordinating project and service teams to maximise efficiency and performance.
  • Client Needs Assessment: Understand client needs and objectives and ensure the delivery of tailored solutions.
  • Reporting and Analysis: Prepare and present regular reports on account status and performance.
  • Tendering and Estimating: Estimating and tendering on project and service work, ensuring competitive and accurate proposals.
  • Client Issue Resolution: Resolve client issues and handle complaints in a timely manner.
  • Industry Knowledge: Stay up to date with industry trends and market conditions.
  • Team Collaboration: Collaborate with internal teams to ensure client needs are met.
Requirements
  • Minimum of 5 years post-trade electrical experience.
  • Certificate IV in Project Management or Leadership and Management (or equivalent would be an advantage).
  • Current Unrestricted Electrical Licence.
  • Cablers License (Preferred).
  • CPR & LV Rescue Certificate.
  • Construction Industry General Safety Induction.
  • Current Manual Drivers Licence.
  • Proven experience as an Account Manager, Sales Representative, or a similar role.
  • Previous experience in job estimating and quoting.
  • Budget management experience.
  • Strong understanding of relevant Australian Standards.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple client accounts simultaneously and work under pressure.
  • Strong negotiation and problem-solving skills.
  • Skilled in using MS Office Suite (Excel, Word, Project, Outlook) and familiarity with simPRO is considered a plus.
  • Self-motivated, with a results-driven approach.
Benefits
  • Competitive salary.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • Car allowance or company vehicle.
  • Rostered days off.