Electrical Account Manager

3 weeks ago

Eight Mile Plains, Queensland, Australia Stowe Australia Full time

Stowe Australia is a leading electrical and communications installation and service contractor with a reputation for performance, quality, and reliability. Established in 1910 and family-owned, we pride ourselves on providing a prompt and efficient service that sees our clients returning time and time again.

About the Role:

This exciting opportunity involves cultivating long-term relationships with clients, overseeing various minor projects, and ensuring the delivery of electrical and communication services. Central to this position is your ability to uphold our high standards and enhance our profitability and client satisfaction.

Key Responsibilities:

  • Ensure client needs are met and projects are delivered on time and within budget.
  • Adhere to strict HSEQ standards to maintain safety and compliance on all project and service sites.
  • Manage financial reports and oversee monthly client invoicing for accuracy and timeliness.
  • Identify opportunities for account growth and generate new business within existing accounts.
  • Lead and coordinate project and service teams to maximise efficiency and performance.
  • Understand client needs and objectives, ensuring tailored solutions are delivered.
  • Prepare and present regular reports on account status and performance.
  • Estimate and tender on project and service work, ensuring competitive and accurate proposals.
  • Resolve client issues and handle complaints in a timely manner.
  • Stay up to date with industry trends and market conditions.
  • Collaborate with internal teams to ensure client needs are met.

Requirements:

  • Minimum of 5 years post-trade electrical experience.
  • Certificate IV in Project Management or Leadership and Management (or equivalent).
  • Current Unrestricted Electrical Licence.
  • Cablers License (Preferred).
  • CPR & LV Rescue Certificate.
  • Construction Industry General Safety Induction.
  • Current Manual Drivers Licence.
  • Proven experience as an Account Manager, Sales Representative, or similar role.
  • Previous experience in job estimating and quoting.
  • Budget management experience.
  • Strong understanding of relevant Australian Standards.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple client accounts simultaneously and work under pressure.
  • Strong negotiation and problem-solving skills.
  • Skilled in using MS Office Suite and familiarity with simPRO.
  • Self-motivated, with a results-driven approach.

Benefits:

  • Competitive salary.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • Car allowance or company vehicle.
  • Rostered days off.
  • Work in a fast-paced environment within a diverse industry.

This is a challenging and rewarding role where you can make a significant impact. We encourage you to submit your resume and cover letter, demonstrating your suitability for this position.

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