Electrical Account Manager

6 days ago

Eight Mile Plains, Queensland, Australia Stowe Australia Full time

Stowe Australia is a leading electrical and communications installation and service contractor with a strong reputation for performance, quality, and reliability.

About the Role:

We are seeking a proactive and committed Account Manager to join our Client Services team, primarily based in the Brisbane CBD. This role involves cultivating long-term relationships with clients, overseeing various minor projects, and ensuring the delivery of electrical and communication services.

Key Responsibilities:

  • Act as the primary contact for clients, ensuring their needs are met and projects and service works are delivered on time and within budget.
  • Ensure strict adherence to HSEQ standards to maintain safety and compliance on all project and service sites.
  • Manage financial reports and oversee monthly client invoicing to ensure accuracy and timeliness.
  • Identify opportunities for account growth and generate new business within existing accounts.
  • Lead and coordinate project and service teams to maximise efficiency and performance.
  • Understand client needs and objectives and ensure the delivery of tailored solutions.
  • Prepare and present regular reports on account status and performance.
  • Estimate and tender on project and service work, ensuring competitive and accurate proposals.
  • Resolve client issues and handle complaints in a timely manner.
  • Stay up to date with industry trends and market conditions.
  • Collaborate with internal teams to ensure client needs are met.

Requirements:

  • Minimum of 5 years post-trade electrical experience.
  • Certificate IV in Project Management or Leadership and Management (or equivalent would be an advantage).
  • Current Unrestricted Electrical Licence.
  • Cablers Licence (Preferred).
  • CPR & LV Rescue Certificate.
  • Construction Industry General Safety Induction.
  • Current Manual Drivers Licence.
  • Proven experience as an Account Manager, Sales Representative, or a similar role.
  • Previous experience in job estimating and quoting.
  • Budget management experience.
  • Strong understanding of relevant Australian Standards.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple client accounts simultaneously and work under pressure.
  • Strong negotiation and problem-solving skills.
  • Skilled in using MS Office Suite (Excel, Word, Project, Outlook) and familiarity with simPRO is considered a plus.
  • Self-motivated, with a results-driven approach.

Benefits:

  • Competitive salary.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • Car allowance or company vehicle.
  • Rostered days off.
  • Work in a fast-paced environment within a diverse industry.

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