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Customer Experience Specialist
3 weeks ago
A customer-centric role that requires strong communication and interpersonal skills to provide exceptional customer experiences.
Key Responsibilities:- Develop and maintain a deep understanding of customers' needs and preferences to identify suitable products and services.
- Utilize Smarter Banking options to simplify and secure banking transactions for customers.
- Customer obsession, prioritizing needs and satisfaction above all else.
- Passion for delivering quality experiences for diverse customer groups.
- Team player with attention to detail ensuring efficient and accurate transactions.
- Customer-centric thinking and appreciation for inclusion and diversity.
Join our team in Sale during standard business hours, Monday to Thursday 8:45am – 5:00pm, Friday 8:45am – 5:30pm.
Diversity and Inclusion:Our inclusive workplace values individuality and fosters an environment where everyone feels respected and appreciated.
We partner with Employee Resource Groups to promote inclusivity and celebrate diverse backgrounds and identities.
Application Process:Visit our Careers page for details on recruitment and accessibility. Contact the NAB Careers team for adjustment requirements or visit our Careers page for other contact options.
Why Join Us:We're committed to providing an environment where you can work your way. If you think this role is right for you, apply at your earliest opportunity.
