IT Operations Specialist

1 week ago


Perth, Western Australia beBeeSupport Full time $50,000 - $100,000

Job Opportunity:

We are seeking a skilled IT Operations Specialist to join our team and support the management of our global IT infrastructure.

This is an exciting opportunity for a technical professional to contribute to the success of our organization by providing expert IT operations support.

The successful candidate will be responsible for monitoring, managing, and troubleshooting IT issues across our fleet and on-shore environments.

  • Provide timely and effective resolution of IT incidents and requests
  • Mentor junior engineers to develop their skills and knowledge
  • Liaise with the wider business to establish requirements and implement scalable solutions aligned with business objectives
  • Analyse metrics and contribute to operational reporting
  • Create and document Standard Operating Procedures (SOPs)
  • Participate in a rotational 24x7 IT support schedule

Key Qualifications:

  • Experience as a 2nd/3rd line engineer or similar, with coaching experience for junior team members
  • Strong troubleshooting and problem-solving abilities across networks and virtualization
  • Effective verbal and written communication skills
  • Excellent organizational skills and ability to prioritize workload
  • High attention to detail

What You Can Expect:

Our organization values equality, education, and operating in an environmentally responsible way. We strive for excellence and encourage innovation and creativity in our work.



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