Guest Experience Ambassador

1 week ago


Chippendale, New South Wales, Australia Marriott Full time

Job Overview

We are seeking a skilled Guest Experience Expert to join our team at Four Points by Sheraton Sydney Central Park. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our travelers.

Key Responsibilities

  • Support the Guest Services team with general operational tasks, ensuring efficient and effective service delivery.
  • Develop in-depth knowledge of the hotel and surrounding area to provide expert recommendations and exceed guest expectations.
  • Assign rooms according to guest requests and preferences, promoting a personalized experience.
  • Handle general inquiries and provide a friendly, genuine service to each guest, fostering a positive and memorable experience.
  • Assist with verifying and adjusting billing for guests, while following up on any questions or requests.
  • Build and strengthen relationships with existing and new guests to drive future bookings and loyalty.

About You

  • Experience with OPERA property management system or similar.
  • Relevant experience in a similar role, with a proven track record of delivering exceptional guest experiences.
  • Working rights in Australia.
  • Enthusiasm to escalate your career and take on new challenges.
  • Self-motivation, drive, and energy in a fast-paced environment.
  • Smart solutions and a can-do attitude.

Our Benefits

  • Exclusive staff discounts on food and beverage and hotel rooms, including all properties within the Marriott International group.
  • Part of the Life with the Works program, offering flexible working hours & locations, time off to pursue your passion, and paid leave during your birthday month.
  • Internationally recognized training programs, unlimited strategic development, and exciting career opportunities within the Marriott International group.
  • Genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program.
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
  • Work for the Largest Hotel Network in the World, valuing equality, diversity, and inclusiveness.

About Four Points by Sheraton

Four Points by Sheraton is part of Marriott International's Select portfolio, committed to putting people first for 90+ years. We provide exactly what guests need in an uncomplicated way, offering a friendly, genuine, and approachable environment. If you're seeking opportunities to put guests at ease, join our team and become part of our united Four Points by Sheraton community.



  • Chippendale, New South Wales, Australia Marriott Full time

    Job OverviewWe are seeking a skilled Guest Experience Expert to join our team at Four Points by Sheraton. As a key member of our Guest Services team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesSupport the Guest Services team with general operational tasks,...


  • Chippendale, New South Wales, Australia Marriott Full time

    Job OverviewWe are seeking a skilled Guest Experience Expert to join our team at Four Points by Sheraton Sydney Central Park. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our travelers.Key ResponsibilitiesSupport the Guest Services...


  • Chippendale, New South Wales, Australia Marriott Full time

    Job OverviewWe are seeking a skilled Guest Experience Expert to join our team at Four Points by Sheraton. As a key member of our Guest Services team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel meets the highest standards of service.Key ResponsibilitiesSupport the Guest Services team with general...


  • Chippendale, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Four Points by Sheraton Sydney Central Park. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key ResponsibilitiesSupport the Guest Services team with general...

  • Duty Manager

    4 days ago


    Chippendale, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Four Points by Sheraton Sydney Central Park. As a key member of our operations team, you will be responsible for managing day-to-day hotel operations, ensuring exceptional guest experiences, and driving business results.Key ResponsibilitiesManage hotel operations,...

  • Duty Manager

    1 week ago


    Chippendale, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Four Points by Sheraton Sydney Central Park. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest service, and driving revenue growth.Key ResponsibilitiesManage front desk...


  • Chippendale, New South Wales, Australia Marriott Full time

    About the Role:We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Four Points by Sheraton. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Support the Guest Services...

  • Duty Manager

    6 days ago


    Chippendale, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Four Points by Sheraton Sydney Central Park. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of the hotel, providing exceptional guest service, and maintaining the highest standards of quality and safety.Key...


  • Chippendale, New South Wales, Australia Marriott Full time

    Position OverviewThe role of the Night Auditor is essential in ensuring a seamless experience for guests during their stay. This position operates within a dynamic environment where classic hospitality meets modern efficiency.Key Responsibilities:Facilitate the check-in and check-out processes for guests, ensuring a smooth transition.Assist the Night Manager...

  • Duty Manager

    2 weeks ago


    Chippendale, New South Wales, Australia Marriott Full time

    Job OverviewThe Duty Manager is responsible for managing day-to-day operations and ensuring the quality and standards of the hotel are met. This includes assisting guests with check-in and departure, handling general enquiries, and providing a friendly and genuine service.Key ResponsibilitiesManage day-to-day operations to ensure hotel standards are...


  • Chippendale, New South Wales, Australia Marriott Full time

    Position OverviewAs a vital member of our hotel operations, the Night Auditor plays a crucial role in ensuring a seamless experience for our guests during their stay. This position is essential for maintaining the integrity of our financial reporting and providing exceptional service to travelers.Key Responsibilities:Facilitate the check-in and check-out...

  • Night Auditor

    2 weeks ago


    Chippendale, New South Wales, Australia Marriott Full time

    Job Summary:We are seeking a highly skilled Night Auditor to join our team at Four Points by Sheraton. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial operations.Key Responsibilities:Assist guests with check-in and check-out processes, ensuring a seamless and efficient experience.Collaborate with the...

  • Night Auditor

    2 weeks ago


    Chippendale, New South Wales, Australia Marriott Full time

    Job Summary: We are seeking a skilled Night Auditor to join our team at Four Points by Sheraton. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial operations.Key Responsibilities:Assist guests with check-in and check-out processes, ensuring a smooth and efficient experience.Collaborate with the Night...


  • Chippendale, New South Wales, Australia Marriott Full time

    Job OverviewWe are seeking a highly skilled and organized Groups and Reservations Coordinator to join our team at Four Points by Sheraton. As a key member of our reservations team, you will be responsible for handling all incoming calls and requests, analyzing and updating traveler requirements, and coordinating hotel outlet reservations and traveler...


  • Chippendale, Australia Marriott International, Inc Full time

    **Job Number** 24161431 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Four Points by Sheraton - where timeless classics are integrated...


  • Chippendale, Australia Marriott International, Inc Full time

    **Job Number** 24163558 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Four Points by Sheraton - where timeless classics are integrated...


  • Chippendale, Australia Marriott Full time

    Job Number 24161431Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFour Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is...


  • Chippendale, Australia Marriott Full time

    Job Number 24163558Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFour Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is...

  • Guest Service Agent

    4 months ago


    Chippendale, Australia Marriott International, Inc Full time

    **Job Number** 24043122 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Four Points by Sheraton - where timeless classics are...

  • Short Term Rental

    3 months ago


    Chippendale, Australia Inndeavor Group Full time

    We are looking for a proactive and detail-oriented Airbnb Host Manager to join our team. As the Host Manager, you will be the primary point of contact for our property owners and guests, managing all aspects of the Airbnb rental process from listing management to guest communication and on-site services. This role requires a blend of customer service...


  • Chippendale, Australia Inndeavor Group Full time

    We are looking for a proactive and detail-oriented Airbnb Host Manager to join our team. As the Host Manager, you will be the primary point of contact for our property owners and guests, managing all aspects of the Airbnb rental process from listing management to guest communication and on-site services. This role requires a blend of customer service...


  • Chippendale, Australia Inndeavor Group Full time

    We are looking for a proactive and detail-oriented Airbnb Host Manager to join our team. As the Host Manager, you will be the primary point of contact for our property owners and guests, managing all aspects of the Airbnb rental process from listing management to guest communication and on-site services. This role requires a blend of customer service...

  • Team Members

    4 months ago


    Chippendale, Australia Timezone Full time

    Who is Timezone? Timezone is a fun-filled entertainment destination where guests come for the excitement and our team stay for the FUN. Timezone is a part of The Entertainment & Education Group (TEEG) which is one of the world’s largest entertainment brands and includes our other brands Kingpin & Zone Bowling. Across Australia & NZ we have more than 90...

  • Team Members

    3 months ago


    Chippendale, Australia Timezone Full time

    Who is Timezone? Timezone is a fun-filled entertainment destination where guests come for the excitement and our team stay for the FUN. Timezone is a part of The Entertainment & Education Group (TEEG) which is one of the world’s largest entertainment brands and includes our other brands Kingpin & Zone Bowling. Across Australia & NZ we have more than 90...

  • Venue Manager

    3 months ago


    Chippendale, Australia Timezone Full time

    Who are we? Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN! Timezone is proudly a part of The Entertainment and Education Group (TEEG), one of the world’s LARGEST entertainment brands and includes our other brands Kingpin and Zone Bowling. Across Australia and NZ we have...


  • Chippendale, Australia TFE Hotels Full time

    We’re looking for a Front Office Receptionist with a twist at Adina Apartment Hotel Sydney Chippendale. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness,...


  • Chippendale, Australia TFE Hotels Full time

    We’re looking for a Front Office Receptionist with a twist at Adina Apartment Hotel Chippendale. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold...

  • Manager on Duty

    1 month ago


    Chippendale, Australia Marriott Full time

    Job Number 24144523Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementFour Points by Sheraton  - where timeless classics are integrated with modern details. The atmosphere is...

  • At Your Service Agent

    1 month ago


    Chippendale, Australia Marriott International, Inc Full time

    **Additional Information** Part-Time Position **Job Number** 24148570 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Four Points by...

  • Night Auditor

    4 months ago


    Chippendale, Australia Marriott International, Inc Full time

    **Job Number** 24043143 **Job Category** Finance & Accounting **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Four Points by Sheraton - where timeless classics are integrated with...


  • Chippendale, Australia Marriott International, Inc Full time

    **Job Number** 24099270 **Job Category** Engineering & Facilities **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Four Points by Sheraton - where timeless classics are integrated with...

  • At Your Service Agent

    1 month ago


    Chippendale, Australia Marriott Full time

    Additional Information Part-Time PositionJob Number 24148570Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFour Points by Sheraton - where timeless classics are...

  • Night Auditor

    1 month ago


    Chippendale, Australia Marriott Full time

    Job Number 24144677Job Category Finance & AccountingLocation Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFour Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest,...


  • Chippendale, Australia Marriott International, Inc Full time

    **Job Number** 24067584 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Four Points by Sheraton - where timeless classics are integrated...