Support Housing Specialist

8 hours ago


Blackburn, Victoria, Australia Community Housing Ltd Full time
About Community Housing Limited

Community Housing Limited is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector.

Our Mission

We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

The Role

The Initial Assessment Planning (IAP) Worker plays an important role in assisting our customers who present as being homeless or are at risk of homelessness. As a key member of our team, you will work closely with customers to conduct assessments, provide housing information, and offer targeted referrals to relevant external services.

Key Responsibilities
  • Conduct initial assessments with customers to identify their eligibility for housing assistance
  • Provide accurate and timely information about housing options, including government-funded initiatives and private rentals
  • Liaise regularly with external stakeholders, such as Centrelink and real estate agents, to facilitate customer access to housing
  • Assist customers with applying for financial assistance and other benefits
Requirements
  • Degree qualification in Social Work or another relevant field, or equivalent experience
  • Strong communication and interpersonal skills, with the ability to build trust with diverse customer groups
  • Ability to work effectively in a fast-paced environment, prioritising multiple tasks and deadlines
  • Previous experience working in social or community housing, preferably in a similar role
Benefits
  • A competitive salary of $65,000 - $75,000 per annum
  • Opportunities for professional growth and development, including training and mentorship
  • A collaborative and supportive work environment, with a focus on teamwork and employee well-being


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