
Career Guidance Specialist
2 weeks ago
About Us
Help Enterprises has been creating an integrated network of services for over 50 years to provide people with disability the essentials, routine, and opportunities they seek in life.
We work alongside people to help them achieve their goals through our social enterprise businesses, organisational partnerships, and service streams.
What's in it for you?
As a valued member of our team, we're committed to looking after you by offering great benefits including:
- Company Vehicle through salary packaging
- Excellent salary sacrificing benefits up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
- A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
- Recognition of loyalty through our Service Award Program
- Free counselling sessions through our Employee Assistance Program (EAP)
- The opportunity to make a difference in the lives of people with disability.
About the opportunity
We are seeking an industry professional to take on the role of In-Work Support Mentor. You will support HELP clients in Upper Mount Gravatt and surrounding areas by providing tailored employment related services to assist them to maintaining their employment goals.
Your key responsibilities are:
- Post Placement Support for both employers and jobseekers
- Track, monitor and increase jobseeker retention and outcomes
- Ensure that sufficient and compliant documentary evidence is gathered to substantiate delivery of service
- Actively engage in employer and/or jobseeker contact and record all notes in accordance with contract compliance requirements
- Promote Help services to employers, seeking additional &/ or ongoing vacancies from them
This is a Full-Time position based at Upper Mount Gravatt. We look for individuals who have current or previous Employment Services experience, highly developed interpersonal and communication skills, and the ability to establish strong working relationships with jobseekers and employers. Problem solving and conflict resolution, as well as strong administration and compliance capabilities with a high attention to detail, are also essential. Demonstrated ability working towards targets and KPIs, and being resilient in nature, are preferred qualifications.
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