Business Improvement Specialist

4 weeks ago


Perth, Western Australia City of Stirling Full time

About the Role

We are seeking an experienced Business Improvement Specialist to join our Community Safety team at the City of Stirling. As a key member of our team, you will be responsible for developing and implementing a holistic business improvement program across the business unit, ensuring effective and consistent service delivery for our customers.

Key Responsibilities

  • Lead the review, development, and implementation of a suite of tools to enhance service delivery
  • Drive the growth in business improvement capability across the Community Safety Team
  • Use DMAIC problem-solving methodologies to identify areas of improvement and potential projects or initiatives
  • Conduct research to provide high-level reports and presentations to senior management
  • Facilitate internal workshops and events related to business improvement
  • Leverage learning's and root-cause analysis to facilitate continuous improvement

About You

We are looking for a highly motivated and proactive individual with a proven track record in business improvement and project management. You will have a strong understanding of best practice principles and be able to research, analyze, and apply effective data-driven problem-solving strategies. You will also be able to work autonomously and as an active team player.

What We Offer

The City of Stirling offers a range of benefits, including flexibility in work arrangements, free parking and public transport access, and a range of professional development opportunities. You will also enjoy a range of other benefits, including superannuation matching, excellent leave entitlements, and access to our Employee Assistance Program.

About the City

The City of Stirling is a diverse and thriving local government in Western Australia, with over 243,000 residents. We are committed to supporting work-life balance and offering opportunities for progression and development. We celebrate and support inclusion and diversity, and we acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation.



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