Business Improvement Specialist
1 month ago
About the Role
The City of Stirling is seeking a highly motivated and experienced Business Improvement Specialist to join our Community Safety team. As a key member of our team, you will be responsible for developing and implementing a holistic business improvement program across the business unit, ensuring effective and consistent service delivery for our customers.
Key Responsibilities
- Lead the review, development, and implementation of a suite of tools to enhance service delivery
- Drive the growth in business improvement capability across the Community Safety Team
- Use DMAIC problem-solving methodologies to identify areas of improvement and potential projects or initiatives
- Conduct research to provide high-level reports and presentations to senior management
- Facilitate internal workshops and events related to business improvement
- Leverage learning's and root-cause analysis to facilitate continuous improvement
About You
We are looking for an experienced and highly motivated individual with a proven track record in business improvement and project management. You will have a strong understanding of best practice principles and be able to research, analyze, and apply effective data-driven problem-solving strategies.
What We Offer
The City of Stirling offers a range of benefits, including flexibility in work arrangements, free parking, and access to our employee assistance program. You will also have the opportunity to work with a diverse and thriving local government, with over 1,400 employees and a strong commitment to inclusion and diversity.
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