Technical Solutions Specialist
20 hours ago
As a seasoned IT professional, you have the unique opportunity to join our organization and play a pivotal role in implementing and troubleshooting various technologies.
We are seeking an individual with expertise in serving IT support needs, particularly with Managed Services (MSP) and Microsoft 365 and Teams.
Main Responsibilities:
- Deliver technical services to clients based in the New Jersey/New York metro markets
- Conduct research to identify solutions for small and medium business technology environments
- Utilize monitoring tools and services to support clients
- Foster outstanding customer relationships through direct interaction with clients
- Document project and support calls with clear communications
- Design and set up system and network architecture for new and current business clients
- Install hardware technologies in Server, SAN, LAN, WAN, VPN
- Monitor Disaster Recovery and Business Continuity solutions
Required Skills and Technologies:
- Active Directory / Group Policy configuration, troubleshooting, and maintenance
- Prior MSP experience required
- Microsoft Azure, Intune, Android, and iOS knowledge
- Virtualization experience with VMWare / Hyper-V, ISCSI, LAN/WAN, WiFi, Firewall, and Routing knowledge
- Windows Server OS experience with install, troubleshooting, management, and maintenance
- Basic Linux knowledge is a plus, but not required
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