Customer Service and Sales Associate

5 days ago

Sydney, New South Wales, Australia Telstra Full time
Employment TypeCasualJob TitleFull-Time Customer Service & Sales Consultant

Position Overview

As a Customer Service and Sales Associate, your primary focus is to provide exceptional service to our customers, ensuring their needs are met with professionalism and care. You will play a crucial role in enhancing the customer experience through effective communication and product knowledge.

About the Opportunity

At Telstra, we are dedicated to creating a connected future where everyone can thrive. Your contribution is vital in helping our customers connect in a more efficient and intelligent manner.

Key Responsibilities

  • Deliver outstanding customer service to all patrons.
  • Maximize sales opportunities by sharing the latest product and service insights.
  • Meet and exceed sales performance targets.
  • Maintain store presentation to align with retail standards.

Qualifications and Skills

  • Experience in a customer-facing role is essential.
  • Demonstrated ability to provide excellent customer experiences.
  • Strong problem-solving skills.
  • Effective verbal and written communication abilities.
  • Previous experience in a retail or customer service environment is advantageous.

What We Offer

  • Flexible working arrangements, including casual, part-time, or full-time options.
  • Opportunities for career advancement.
  • Continuous training and development programs.
  • Support from in-store mentors.
  • A rewarding sales environment.
  • Corporate discounts and benefits.

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