Senior Analyst for Trading Application Support
3 weeks ago
Location: Sydney
Sector: Asset Management
Type: Contract or Temporary
Our client, a prominent and diverse financial services organization, is in search of a Senior Trading Application Support Analyst to enhance their Sydney office. This role involves collaborating with a global production support team, focusing on daily operational support for Capital Markets Brokerage Trading Applications.
Essential Qualifications:
The ideal candidate will possess experience with Order Management Systems (OMS) and have a background in supporting investment banking or capital markets trading environments.
This position is offered as an initial 9-month contract with a competitive daily rate ranging from $80 to $110 per hour, inclusive of superannuation.
Scope of Responsibilities:
The selected candidate will be part of the Capital Markets team within the Asset Servicing division, providing Production Support at the Analyst level. The role requires independent work within a global support framework, delivering daily regional assistance for Capital Markets Brokerage Trading Applications.
As a Trading Desk IT Analyst, you will be accountable for 24/7 production support across various regions, including APAC, EMEA, and North America, ensuring seamless operations for multiple Capital Market applications. This position is integral to a global support team operating under a follow-the-sun model, collaborating with business and operational partners while coordinating with upstream and downstream application teams.
Key Duties:
- Provide both technical and functional support across diverse technologies utilized by Brokerage Capital Market applications.
- Assist business and operations partners, while maintaining effective communication with upstream and downstream application teams.
- Availability for work Monday through Friday, with expectations for escalation from business units or team members.
- Demonstrate a solid understanding of brokerage operations or any other OMS trading support functions.
- It is expected that the candidate will work on-site in the Sydney office at least five days a week.
The successful candidate will exhibit exceptional communication skills and a robust understanding of various technologies within a financial institution, particularly in trade applications.
Required Skills and Experience:
- Prior experience in financial markets is essential, particularly with OMS in direct support of trading teams.
- Strong communication skills are required to interact confidently with traders, alongside a solid grasp of technologies in financial institutions.
- A minimum of 1-2 years of experience with FIX Protocol is necessary.
- In-depth functional knowledge of Brokerage or Security Finance is required.
- Approximately 3-7 years of experience in any OMS, particularly Flextrade, is highly regarded.
- Experience in Onsite/Offshore models, especially in supporting APAC, UK, and US business lines.
- Familiarity with incident management, ticket workflows, and escalation processes. Experience with ServiceNow and ITIL methodologies is mandatory.
- Adaptability to change, along with effective communication and interpersonal skills.
- Analytical problem-solving skills to troubleshoot and resolve production incidents effectively.
Compensation: This position offers a competitive hourly rate of $85 to $110 per hour, depending on experience, and successful candidates will be engaged as on-site contractors through Anton Murray Consulting.
Eligibility: Candidates must be Australian citizens or hold permanent residency in Australia. Additionally, they should be available to work from 7 am to 5:30 pm.
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