Veteran Homelessness Case Coordinator

2 days ago

Sydney, New South Wales, Australia beBeeVETERAN Full time $80,000 - $110,000
Specialist Case Manager Job Description

This role is a critical part of advancing our vision, empowering veterans to break the cycle of homelessness.

The Specialist Case Manager will work closely with the Housing Program Manager and other team members as the primary point of contact for intake and referrals.

You will provide critical case management support to veterans experiencing homelessness or at risk of becoming homeless, having demonstrated experience in dealing with complex, high-risk cases.

Your focus will be on supporting each Veteran with long-term housing goals by working closely with them and a range of providers to create a Transitional Housing Support Plan with clear objectives and goals to achieve this outcome.

About You:

  • Minimum bachelor's degree in health, welfare, community services, or mental health discipline.
  • Minimum 5 years demonstrated experience in specialist and complex case management - ideally within mental health, veteran support, homelessness, or community services sectors.
  • Knowledge of Australian Defence, ESO, and Veteran communities, with the ability to navigate relevant agencies and departments.
  • Experience in supporting individuals within the homelessness sector and experience in finding housing solutions.
  • Demonstrated ability to create and implement Support Plans based on SMART goals.
  • Proactively support Veterans' successful transition back into the community, maintain continuity of care through outreach and follow-up case management.
  • Proven ability to work under pressure, handle difficult situations, and manage a diverse caseload effectively.
  • Willingness to work occasional weekends or evenings and attend work-related events.

Benefits:

  • Not-for-profit tax benefits.
  • Staff discounts across select retail stores.
  • Fitness Passport.
  • Leave Loading - pay top up on paid leave.
  • Working with a supportive, committed, and loyal team.

Our Commitment to Diversity:

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants.

We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity, or disability.

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