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Senior Homelessness Case Manager Position

3 weeks ago

Sydney, New South Wales, Australia beBeeCase Full time $70,951 - $90,419

Homelessness Outreach Specialist

As a highly skilled Homelessness Outreach Specialist, you will play a vital role in supporting individuals and families experiencing or at risk of homelessness. Your primary objective will be to provide holistic case management services that focus on achieving housing stability, social inclusion, and stronger connections with community supports and services.

This critical position is part of a nationwide model of care that guides our services and sets a standard of care for those we support, our partners, and the wider Australian community.

You will work collaboratively with internal and external stakeholders, including active participation in interagency meetings, to build strong working relationships and deliver high-quality outcomes for clients.

The successful candidate will possess tertiary qualifications (minimum Diploma) in Community Services, Social Work, or a related field, and previous experience in the homelessness sector is highly desirable.

Key Responsibilities
  • Deliver effective outreach case management services to diverse cohorts at risk of or experiencing homelessness.
  • Conduct comprehensive intake and assessments in line with TSA's No Wrong Door policy, using a trauma-informed and Housing First approach.
  • Collaboratively develop and regularly review individualised case plans tailored to each participant's goals, background, and needs.
  • Incorporate care planning for dependants based on individual circumstances, either separately or within the caregiver's plan.
  • Conduct risk assessments and implement safety strategies prior to any outreach or home visits.
Requirements
  • Tertiary qualifications (minimum Diploma) in Community Services, Social Work, or a related field.
  • Previous experience in the homelessness sector is highly desirable.
  • Strong understanding of the challenges faced by individuals and families experiencing homelessness.
  • Proven ability to build collaborative partnerships with service providers and other stakeholders.
What We Offer
  • NFP salary packaging plus meals and entertainment benefit.
  • Flexible working conditions.
  • Health, fitness, and financial discounts/benefits.
  • Paid parental leave - 12 weeks.