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Property Damage Coordinator

3 weeks ago

Wollongong, New South Wales, Australia beBeeClaims Full time $70,000 - $96,000
Claims Resolution Specialist

We are seeking a proactive, detail-focused individual to join our team as a Claims Resolution Specialist. As a key stakeholder in the claims process, you will work closely with various stakeholders to ensure claims progress and are completed in a timely manner.

About the Opportunity
  • You will take ownership of working with teams who manage claims on behalf of clients, ensuring resolutions are carried out with a strong focus on efficiency, quality, and meeting targets.

In this role, you will thrive in a fast-paced, dynamic environment, where you will:

  • Communicate effectively with stakeholders, tailoring messaging to their needs and influencing outcomes.
  • Solve problems proactively, searching for root causes and finding solutions throughout the claims journey.
  • Provide exceptional customer service, being thoughtful and timely in your interactions.
  • Manage competing priorities and maintain a resilient focus on achieving positive outcomes.
Key Requirements
  • Accurately and efficiently manage assigned claims.
  • Review reports and have general knowledge of industry terminology.
  • Communicate clear and accurate advice, solutions, timeframes, and claim progress to all stakeholders.
  • Previous claims/insurance experience is highly desirable.
About Us

We are the world's largest publicly listed claims management company, operating in over 70 countries. We are committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.

We value diversity of thought, experience, and perspective, aiming to create an inclusive workplace where our people feel valued, respected, and empowered. We welcome applications from diverse backgrounds.