Customer Complaints Mediator

As a Conflict Mediator, you will make a meaningful impact by guiding customers and stakeholders towards fair and balanced resolutions.We offer comprehensive training to ensure your success in this role.This position involves managing complaints, engaging with customers, and collaborating with knowledgeable and supportive colleagues.We are looking for...

About UsiSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products, such as insurance, energy, and loans. We're a values-led business that thrives on collaboration and innovation, all while keeping our customers at the heart of everything we do.About The...

About UsiSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products, such as insurance, energy, and loans. We're a values-led business that thrives on collaboration and innovation, all while keeping our customers at the heart of everything we do.About The...

We're seeking driven individuals to help shape the way we manage complaints and enhance overall customer satisfaction.Job OverviewZurich Cover-More helps people travel safely across the globe every day. Our mission is to provide reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with.The role of...

Customer Advisor RoleAs a Customer Advisor, you will be responsible for managing a portfolio of property technical complaints, ensuring compliance with our code of practice obligations. Your key objective will be to identify trends and key insights through technical complaints handling, driving improvement in customer and business outcomes.Proactively manage...

Make a difference as aCTP Complaints Specialist.Join the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.Your RoleJoin our diverseCompulsory Third...

Public Sector People is recruiting an experienced Appeals and Complaints Officer on behalf of a state government department. This role involves coordinating complex inquiries, complaints, and appeals under the Recovery and Resilience Framework (RHF). This is a 3-month contract position with potential for extension.**Key Responsibilities**:- Coordinating and...

Appeals and Complaints Resolution SpecialistThe Appeals and Complaints Officer plays a pivotal role in the management of complex enquiries, complaints, and appeals under the Resilient Homes Fund. This involves coordinating end-to-end processes to ensure timely, professional, and accurate responses in line with relevant policies and legislation.This position...

Job Opportunity:We are seeking a professional with exceptional customer service skills to oversee a centralised complaints process.Key Responsibilities:

Job Description:At Zurich Cover-More, we are committed to providing exceptional services for our customers. As an Internal Dispute Resolution Officer, you will play a crucial role in managing and resolving customer complaints to successful completion.Responsibilities:• Manage a portfolio of customer complaints and disputes• Educate internal stakeholders...