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High-End Client Relationship Manager
2 weeks ago
Key Account Management Role
We are seeking an experienced professional to manage key relationships with high-end clients.
Responsibilities:
- Nurture and grow relationships with clients to upsell additional services and secure new work.
- Deliver projects with excellence at every stage, while constantly looking for opportunities to reduce costs and increase revenue.
- Make strategic decisions to achieve business objectives.
- Coach, train, and mentor a team to develop high customer service standards, performance, and productivity.
- Drive departmental KPIs through effective goal setting.
Requirements:
- Excellent customer relationship and customer service skills to engage, nurture relationships, build long-term partnerships, and generate revenue.
- Strong project planning and management skills to understand client vision and needs.
- Effective project delivery skills, including minimum 5 years' senior project management experience.
- Ability to analyze complex data, technical drawings, and draw conclusions to improve performance.
What We Offer:
- Ongoing training and career development.
- Varied workload with prestigious clientele.
- A supportive and friendly work environment.
- Regular social club activities.
- Opportunities for rapid career growth.
Our company is committed to providing employees with the resources and support needed to excel in their roles.
