Senior Hotel Operations Coordinator

1 week ago

Brisbane, Queensland, Australia beBeeFrontOffice Full time $90,000 - $107,000
Key Position Overview

The hotel is a modern establishment in the heart of Brisbane CBD, catering to both business and leisure travelers. With 367 rooms, it's one of the largest hotels in Brisbane City, offering stylish accommodations and a vibrant atmosphere.

We prioritize teamwork values including Collaboration, embracing camaraderie; Care, loyalty, and mutual support; Excellence, celebrating successes; and Empowerment, flexibility, and autonomy.

Responsibilities
  • Ensure seamless guest experiences through effective day-to-day Front Office operations.
  • Lead and support the Front Office team to deliver exceptional service to guests.
  • Manage daily tasks, including check-in/check-out, billing, and reporting.
  • Foster collaboration with other departments for smooth hotel operations.
  • Train, mentor, and develop the team, promoting a positive work culture.
Requirements

Previous experience as a Duty Manager, strong leadership, communication, and problem-solving skills are necessary. Proficiency in hotel management systems, such as Opera and Accor, is an asset.

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