Operations Director

7 days ago


Botany Bay, Australia FedEx Express Full time
Operations Supervisor

### Job Summary

We are seeking an experienced Operations Supervisor to lead our PM operations. As a key member of our team, you will be responsible for managing and controlling aspects of the operations while developing and influencing positive team outcomes.

### Key Responsibilities

* Lead, motivate, and empower our team to deliver exceptional service through effective communication, leadership, and performance management.
* Analyze operational results and take proactive measures to meet targets for service quality, cost optimization, and loss prevention.
* Cultivate a customer-centric culture by implementing initiatives that enhance satisfaction and loyalty.
* Utilize standard tools for reporting, measurement, and resource management to drive efficiency and cost-effectiveness.
* Champion continuous improvement initiatives and share best practices across the team.
* Implement optimization programs to enhance service levels while managing costs.
* Identify training needs and develop strategies for team development and growth.

### Ideal Candidate

* Experience in an operations environment.
* Proficiency in operational technology and tools.
* Track record of driving continuous improvement and achieving results.
* Excellent communication skills and ability to work in a multicultural environment.
* Demonstrated experience in training, coaching, and team management.
* People management experience, preferably in operations.

### What We Offer

* Opportunities to advance through internal promotions, job rotations, and cross-functional projects.
* Comprehensive knowledge and experience in the areas of operations/logistics, sales, industrial relations, and contemporary leadership principles.
* Free in-house training & development programs and paid tuition assistance.
* Health & wellness, employee assistance, and rewards and recognition programs.
* Special employee discounts on computers, electronics, health insurance, travel packages, and much more...
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