Product Optimization Specialist
1 week ago
We are a third-generation, family-owned business with a rich history spanning over 70 years in the agricultural sector. Our company operates across 21 locations in NSW, providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers. Our team embodies four core values: Community, Innovation, Integrity, and Teamwork. These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.
About TECSightTECSight is our dedicated support service that enables our valued customers to get the most out of their John Deere technology. Our team of highly qualified, John Deere-trained technicians provides over-the-phone, on-farm, and Precision Ag support to assist customers in seamlessly connecting to their machines. This service provides clients with access to essential data insights, facilitating improvements in farm productivity and profitability.
About the RoleThe successful candidate will be responsible for:
- Coordinating and running customer demonstrations, clinics, and product optimization days
- Assisting in start-ups and optimizations of selected new machinery and solutions, with the aim of training service, TECSight, and sales staff at each location
- Ensuring quality machine data capture, proper machine setup, and proper delivery of third-party recommendations
- Providing feedback on quality control procedures for pre-delivery work across the group
- Participating in dealership promotions events, field days, and clinics
- Maintaining current production practices, latest trends, changes in regulations, and product knowledge of all equipment, parts, and services available to customers
- Creating solutions to optimize machine performance based on customer requirements
- Offering Tier 2 technical assistance for our internal service teams
The ideal candidate will possess:
- Experience as a John Deere technician, agronomist, or background in Precision Ag
- Strong coaching, training, and mentoring skills
- Strong communication skills with a customer-focused attitude
- Excellent organizational skills while demonstrating a keen attention to detail
- Proficient in the use of standard desktop applications such as Microsoft Office Suite and sales software tools
The successful candidate will receive:
- A generous remuneration package, including a salary range of $100,000 to $120,000 (based on qualifications and experience) plus incentives
- A laptop, mobile phone, and work vehicle
- Opportunities for continuous learning and development
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Product Optimization Specialist
1 day ago
Albury, Australia Hutcheonandpearce Full time{"h2": "About Hutcheon and Pearce", "p": "As a third-generation, family-owned John Deere Dealership, we have a rich history spanning over 70 years across NSW. We operate out of 21 locations and are committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers. Our team embodies four core values:...
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