Senior Systems Manager for Elite and Cosine

6 days ago

Melbourne, Victoria, Australia beBeeSystems Full time $120,000 - $150,000

Job Description

The Senior Systems Manager will oversee the technical management and administration of VGSO's practice management systems (Elite 3E and Cosine), ensuring seamless integration, functionality, and technical reliability. The role will provide responsive and proactive day-to-day support to VGSO branches, including timely escalation and follow-up of issues with VGSO Information and Technology Team and external vendors, ensuring swift and effective resolution.

The ideal candidate will have excellent attention to detail, documentation, stakeholder management & communication skills. The role has a focus on the delivery of high-quality business outcomes and will take responsibility for ensuring both the technical reliability of VGSO's practice management systems and its alignment with overall organisational objectives.

Key Responsibilities:

  • Oversight of the management and administration of VGSO's Practice Management System (Elite 3E and Cosine)
  • Ensure the system's stability, reliability, and performance from both a technical and business perspective
  • Provide high quality and responsive support, advice, training and technical expertise to all staff in relation to the day-to-day operations and administration of the practice management system (Elite and Cosine)
  • Contribution to and oversight of the successful day-to-day operations and administration of the practice management system (Elite 3E and Cosine), ensuring both technical reliability and alignment with business objectives

Required Skills and Qualifications:

The successful candidate will possess:

  • Tertiary qualification in IT or related field
  • Qualifications in finance highly regarded
  • 3-5 years business experience within a practice management system or business systems function
  • Track record of working in system focused positions and on a range of different system projects, preferably legal industry practice management systems
  • Experience with organisation-wide systems or practice management systems and proven system development skills
  • Knowledge of financial processes, particularly billing and accounts receivable
  • Advanced Microsoft Excel skills
  • Technical reporting skills using Power BI and SQL advantageous

Benefits:

The VGSO offers an inclusive, collegiate and collaborative work environment where you will be well-supported and mentored to develop your knowledge. You will also be given excellent career opportunities to progress and develop within the organisation.

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