Day-to-Day Practice Management System Administrator

7 days ago

Melbourne, Victoria, Australia beBeeSystemAnalyst Full time $92,332 - $104,762

About this opportunity

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We are seeking a proactive, responsive and tech savvy Systems Analyst to join our team. The successful candidate will be responsible for the day-to-day administration of our practice management systems (Elite and Cosine). This role requires an individual with strong communication skills and the ability to provide high quality and responsive support, advice, training and technical expertise to all staff in relation to the day-to-day operations and administration of the practice management system (Elite and Cosine).

Key responsibilities:

  • Handling day-to-day support queries in relation to the practice management system for users.
  • Liaising with all colleagues to ensure that service queries are resolved effectively and efficiently.
  • Liaising and working closely with IT in implementing any system changes or updates.
  • Providing training and support to end-users.
  • Responsible for maintaining and supporting the day-to-day operations of Cosine and Elite.
  • Ensuring month end close, as well as, year-end close is actioned in a timely manner.
  • Liaising with vendors and IT for problem resolution.

About you

We are looking for someone who has experience with using/supporting Practice Management or other large systems and related integrations. You should also have strong analytical and conceptual skills, with a focus on outcomes and the delivery of excellent customer service at all levels of the organisation.

**What we offer**

We offer an inclusive, collegiate and collaborative work environment where you will be well-supported and mentored to develop your knowledge. You will also be given excellent career opportunities to progress and develop within the organisation. We embrace flexibility and welcome a conversation to help you achieve work-life balance.

About us

We are a leading provider of legal services exclusively for the government and public sector. Our vision is to be the trusted legal partner of the Victorian Government.

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