Test Center Operations Manager

7 days ago


Canberra, ACT, Australia Pearson Full time

Job Summary: We are seeking a highly organized and detail-oriented Test Center Manager to join our team at Pearson Professional Centers. As a Test Center Manager, you will be responsible for administering all aspects of day-to-day testing operations, ensuring the adherence to strict operational policies and procedures of the examination processes and quality and security measures of Pearson Professional Centers.

Key Responsibilities:

  • Assure equipment is operational and test stations are free of extraneous materials
  • Review transmissions logs from software that automatically connects to hub system periodically
  • Communicate and work with VSS technical support to investigate and fix technical issues
  • Perform daily site opening and closing
  • Help to ensure a clean, professional, quiet testing atmosphere in the center

Requirements:

  • Five year customer service experience required
  • Exposure in a testing environment strongly preferred
  • Experience with Microsoft Office and Windows applications required

What We Offer:

  • A great environment to start or grow your career
  • Opportunities for professional development and growth
  • A competitive salary and benefits package

About Pearson:

Pearson is a global leader in education and learning. We are committed to helping people make progress in their lives through learning.



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