Test Center Operations Manager
7 days ago
Job Summary: We are seeking a highly organized and detail-oriented Test Center Manager to join our team at Pearson Professional Centers. As a Test Center Manager, you will be responsible for administering all aspects of day-to-day testing operations, ensuring the adherence to strict operational policies and procedures of the examination processes and quality and security measures of Pearson Professional Centers.
Key Responsibilities:
- Assure equipment is operational and test stations are free of extraneous materials
- Review transmissions logs from software that automatically connects to hub system periodically
- Communicate and work with VSS technical support to investigate and fix technical issues
- Perform daily site opening and closing
- Help to ensure a clean, professional, quiet testing atmosphere in the center
Requirements:
- Five year customer service experience required
- Exposure in a testing environment strongly preferred
- Experience with Microsoft Office and Windows applications required
What We Offer:
- A great environment to start or grow your career
- Opportunities for professional development and growth
- A competitive salary and benefits package
About Pearson:
Pearson is a global leader in education and learning. We are committed to helping people make progress in their lives through learning.
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